AIIMS to introduce patient-oriented services at international conference on e-healthcare

The All India Institute of Medical Sciences (AIIMS) will host the 4th international conference and workshop on cost-effective use of technology in e-healthcare here. The conference will be inaugurated by Minister of State for Science and Technology Jitendra Singh.

M.C. Misra, Director of AIIMS, outlined the agenda of conference. He pointed out the innovative patient oriented services introduced by AIIMS to cater to large number of patients. ‘AIIMS has been undergoing a quiet revolution over the last one year with innovative services for a pool of patients looking up to AIIMS for the final word in affordable and quality healthcare.’ ‘I firmly believe that by leveraging this patient load, computerisation can bring a turnaround in patient care at AIIMS besides revolutionizing research and education activities,’ he said.

The conference will also inaugurate the new Patient Display System (PDS) at the emergency department, live patient statistics Display (LPSD) and the interactive voice response (IVR) based appointment system for the patients at the OPD. ‘After the inauguration of the new system all patients will be seen only after booking the appointment at AIIMS. According to him, this step was necessary to avoid queue jumping and crowding which was previously common in front of OPD rooms,’ said Misra.

‘There is a 25 percent tatkal quota for new walk in patients for each department and these patients will also be seen only after booking of current appointment,’ he added.

Source: IANS

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